Support updates

Customer Support updates are listed more recent first. For an alphabetical list, see Category:Customer Support updates.

2011

 * 14 January - The Final Cakedown!
 * 14 January - RuneScape Referendum: Voting Closed
 * 14 January - The Final Cakedown!
 * 14 January - Get Involved with the Clan Community
 * 13 January - RuneScape Referendum: Last Chance to Vote!
 * 7 January - Clan Logo Design Competition
 * 7 January - More 10th Anniversary Festivities
 * 4 January - Ten Years of RuneScape!

2010

 * 27 December - RuneScape’s 10 Year Anniversary Bonanza!
 * 24 December - Christmas Wishes to the Community
 * 24 December - Gods Exposed Competition Results
 * 22 December - The Gielinor Globe – January Community News
 * 21 December - Wilderness and Free Trade Vote
 * 21 December - Celebrate our 10th Anniversary and win $10000!
 * 16 December - Gods Exposed Competitions: Last Chance to Enter!
 * 15 December - RuneScape Winter Extravaganza!
 * 9 December - French Winter Events: Opening Party!
 * 6 December - International Fight Knights 2 – The Results!
 * 6 December - RuneScape 10th Anniversary: Design a T-shirt
 * 3 December - RuneScape Cards Now More Widely Available
 * 29 November - The Gielinor Globe – Community News
 * 29 November - RuneScape Gods Exposed Movie Poster Competition
 * 25 November - RuneScape Gods Exposed Monkey Voice Competition
 * 24 November - Changes for New Accounts
 * 23 November - The Gielinor Crusades
 * 19 November - Development Video: Dungeoneering Part 2
 * 9 November - International Fight Knights 2
 * 5 November - Free Player Forum Access Expanded
 * 3 November - Planned Outages on Thursday
 * 3 November - Forum Anniversary Celebrations
 * 3 November - Halloween Comic Strip Winner
 * 29 October - Golden Joystick Awards - Thank You
 * 29 October - Jagex wins UK Developer of the Year!
 * 29 October - Dealing with the Strange Events in Clan Wars...
 * 22 October - Reports of Strange Activity at Clan Wars
 * 22 October - Halloween Comic Competition - Final Day
 * 15 October - Golden Joystick Awards - Last Chance to Vote
 * 13 October - Scavenger Race Competition
 * 13 October - T.S. Church Live Forum Q&amp;A
 * 11 October - New Feature for SMS Payments in the UK
 * 11 October - Halloween Comic Competition
 * 8 October - Oktoberfest Events Reminder
 * 28 September - RuneScape Celebrates Oktoberfest
 * 27 September - Live Developer Q&amp;A: Mod Maylea
 * 22 September - RuneFest Highlights Video
 * 22 September - International Soul Wars Tournament
 * 21 September - Ire of Phyrrys Festival
 * 20 September - Golden Joystick Awards
 * 16 September - Undercroft - Free iPhone Game
 * 15 September - 'Talk Like a Pirate' Community Events
 * 13 September - Dutch Summer Events Prize Winners
 * 10 September - Development Video: Dungeoneering
 * 8 September - Realm vs. Realm 2
 * 6 September - International Castle Wars Tournament – Results
 * 6 September - Golden Gnome Video Awards Results
 * 27 August - Triumvirate Summer Send-off 2010
 * 17 August - Golden Joystick Awards - Shortlisted for UK Developer
 * 16 August - RuneFest Competitions - Closing Day
 * 12 August - Jagex Clan Cup Results
 * 9 August - International Castle Wars Tournament
 * 6 August - Dutch Summer Events 2010
 * 6 August - Video Competition Update
 * 6 August - Development Video: Void Knights Series
 * 30 July - Big Ticket - Prize Draw
 * 29 July - International PvP War
 * 23 July - Triumvirate Gathering and Soul Wars Challenge
 * 22 July - FunOrb Summer Games
 * 22 July - RuneFest Gallery Competition
 * 21 July - Live Developer Q&amp;A
 * 19 July - Golden Gnome Video Awards Launch
 * 7 July - Lookey-Likey Costume Competition Winners
 * 6 July - Price Promotion: PayBySMS with Paymo in Australia
 * 1 July - RuneScape Summer Festival
 * 30 June - Big Ticket Prize Draw - June (Winner!)
 * 25 June - Big Ticket Prize Draw - June (Reminder)
 * 21 June - RuneScape Cards Now More Widely Available in the US
 * 18 June - Jagex Clan Cup 2010 Launched!
 * 14 June - Castle Wars Kill Streak Competition - Result
 * 9 June - Castle Wars Kill Streak Competition
 * 8 June - RuneScape Classic Reminder
 * 7 June - Kickabout League World Cup Event
 * 3 June - Big Ticket Prize Draw - May (Winner!)
 * 2 June - Video Q&amp;A: RuneScape Content Team
 * 1 June - Triumvirate: Castle Wars Challenge
 * 1 June - International Fight Knights: The Results
 * 26 May - RuneScape Classic Temporarily Re-opening
 * 21 May - Big Ticket Prize Draw - May (Reminder)
 * 20 May - Live Twitter Q&amp;A with Paul Gower
 * 19 May - Community Game: The Triumvirate
 * 11 May - Update:PayBySMS with Paymo - Now in UK & Canada
 * 4 May - Fight Knights Clan Tournament Announcement
 * 3 May - Big Ticket Prize Draw - April (Winner!)
 * 1 May - RuneFest 2010: Tickets Now on General Sale!
 * 30 April - RuneFest 2010: Tickets Now on Sale for Registrants!
 * 29 April - RuneFest 2010: More Information
 * 28 April - RuneFest 2010: Ticket Info and Insider Sessions
 * 27 April - RuneFest 2010: Ticket Info and Golden Gnome Awards
 * 24 April - Jagex Presents... RuneFest 2010!
 * 22 April - Video Q&amp;A Poll Result
 * 21 April - Live Dungeoneering Q&amp;A
 * 19 March - Big Ticket Prize Draw - March (Reminder)
 * 11 March - RuneScape Q&amp;A – Player Support
 * 10 March - Big Ticket Prize Draw - March
 * 8 March - Armies of Gielinor Story Competition
 * 5 March - RuneScape Machinima Competition 2 – Results!
 * 5 March - Price Promotion: PayBySMS with Paymo in the United States
 * 4 March - RuneScape Q&amp;A – Community Management
 * 2 March - Cheating and Exploits
 * 26 February - The Big Ticket 2010
 * 25 February - RuneScape Q&amp;A – Audio Team
 * 24 February - RuneScape Machinima Competition 2 – Vote Now!
 * 19 February - RuneScape Q&amp;A – Content Team Part 2
 * 19 February - RuneScape Machinima Competition 2 - Final Day
 * 16 February - Machinima Q&amp;A Video
 * 12 February - Armies of Gielinor: Saradomin Strikes Campaign
 * 11 February - RuneScape Q&amp;A - Content Team
 * 4 February - RuneScape Q&amp;A – Andrew
 * 29 January - 12-month Cards on Jagex Store
 * 29 January - Clan Blog and Clan Celebration Month
 * 29 January - RuneScape Machinima Competition 2
 * 28 January - RuneScape Q&amp;A – Mark Gerhard
 * 12 January - RuneScape Q&amp;A Schedule Changes
 * 8 January - RuneScape Cards in Canada
 * 4 January - RuneScape Q&amp;A Schedule

2009

 * 31 December - New Year Message
 * 24 December - Christmas Wishes to the Community
 * 22 December - Christmas Card Competition Results
 * 11 December - Bouncedown - Free on iPhone/iPod Touch
 * 26 November - Thanksgiving Turkeys and Community Event
 * 25 November - RuneScape Classic Plan
 * 18 November - RuneScape Classic Reminder
 * 13 November - Machinima Competition – Excl’s Visit
 * 13 November - RuneScape Cards in the UK - WHSmith
 * 6 November - Incomm Cards Available at GameStop
 * 3 November - Golden Joystick Awards – Thank You
 * 30 October - Golden Joystick Awards Result
 * 29 October - RuneScape Cards in the UK
 * 20 October - Golden Joystick – Last Chance to Vote
 * 16 October - Wallie-cards Available in Norway
 * 16 October - Future Q&amp;A Sessions
 * 1 October - Display Names
 * 24 September - RuneScape Q&amp;A – Localisation
 * 23 September - Billing Web Pages - New Look
 * 17 September - RuneScape Q&amp;A – Community Management
 * 11 September - Machinima Competition Results
 * 10 September - RuneScape Q&amp;A – RuneScape Content
 * 4 September - Machinima Competition – Cast Your Votes!
 * 3 September - RuneScape Q&amp;A – Andrew Gower
 * 28 August - Extra Credit in Sweden with Wallie-card
 * 28 August - Andrew’s Live Q&amp;A Rescheduled
 * 25 August - Machinima Competition - Final Day
 * 21 August - The FunOrb Digest
 * 20 August - RuneScape Q&amp;A – Player Support
 * 11 August - RuneScape Machinima Competition
 * 6 August - RuneScape Q&amp;A – Mark Gerhard
 * 30 July - RuneScape Q&amp;A
 * 17 July - Worlds Down
 * 13 July - Incomm cards available at Rite-Aid/Wal-Mart
 * 10 July - PayBySMS available in Singapore
 * 2 July - Wallie Cards available in Sweden
 * 18 June - Membership cards in 7-Eleven
 * 11 June - Macro-detection systems update
 * 1 June - PayBySMS available in Estonia and Lithuania
 * 11 May - Offence System Updated
 * 20 April - PayBySMS now available in Canada
 * 31 March - Pay by SMS now available in Australia
 * 5 March - RuneScape Q&amp;A – Further Answers
 * 16 February - Your RuneScape Questions Answered - Updated
 * 16 February - Your RuneScape Questions Answered
 * 9 January - Weak passwords must be changed

2008

 * 19 December - SMS Payment Options
 * 18 December - Security Reminder
 * 5 December - PayPal Recurring Subscriptions
 * 24 November - Buy RuneScape Membership as a Gift
 * 22 October - RuneScape Pre-pay Cards - Issues Resolved
 * 18 October - RuneScape Card payments
 * 13 October - RuneScape Pre-pay Card Launched
 * 18 August - Price Change - Starting Today
 * 18 August - Wallie Card Update
 * 8 August - Wallie Subscriptions
 * 22 July - Two More Weeks of RuneScape at Lower Price!
 * 4 July - RuneScape HD Beta Round-Up
 * 1 July - Price changes for new subscribers
 * 19 June - PayByPhone for Netherlands and Belgium
 * 6 June - Reporting Academy Forum
 * 11 April - PayPal Subscription Reductions
 * 27 February - Subscription Price Change - Canada

2007

 * 29 September - Important information
 * 4 June - Real world trading is against the rules!
 * 11 May - Bots and Real-World Trading Update
 * 1 May - Bots and real-world trading
 * 29 March - Rule 2 Update
 * 2 January - Rule 7 and Rule 9 Updated

2006

 * 20 December - A Christmas Reminder
 * 19 December - Fake websites
 * 17 May - Do not use your RuneScape password on other sites!
 * 3 May - RuneScape - Better than ever!
 * 24 April - Pure Essence now craftable on free servers
 * 23 March - Responsible gaming reminder
 * 24 February - Rule 12 Reminder
 * 19 January - Over 15000 RuneScape accounts banned for cheating
 * 12 January - Nearly 5000 RS-classic accounts banned

2005

 * 31 May - New Female Bodykit
 * 31 May - 2 new RuneScape rules
 * 11 May - Changes to PayByPhone/SMS
 * 7 May - Website problems (fixed)
 * 22 April - Warning Fansite users hijacked
 * 12 April - Account Security
 * 2 April - Credit Card Subscriptions

2004

 * 27 July - Please report bugs you find!
 * 17 June - Warning - fake emails
 * 21 May - UK SMS Telebilling Change
 * 1 April - Item transfer reminder
 * 1 April - US PayByPhone
 * 16 February - Targeting Customer Support
 * 3 February - Important windows update
 * 2 February - Password Support
 * 2 January - More cheating scum banned

2003

 * 30 December - Trade scam warning
 * 22 December - Christmas Drop
 * 17 November - Fake moderator emails
 * 8 November - Item bug fix (updated)
 * 7 November - Duplicated items in game
 * 6 November - New subscriptions - now fixed
 * 4 November - Credit Card Payments
 * 25 October - Fake email warning!
 * 9 September - Real World Trading Rule Added
 * 21 July - Warning to fan site users
 * 24 June - WARNING: Fake 3d beta
 * 18 March - Buying/selling reminder
 * 17 February - And another thing...
 * 17 February - Never give out your password!
 * 10 February - Dr. Evil I presume...
 * 3 February - Very Important
 * 28 January - Report Abuse
 * 21 January - Credit card fraud warning

2002

 * 12 December - Cheating scum banned
 * 11 September - New abuse reporting system!
 * 26 August - Fake previews