Support updates

Customer support updates are listed more recent first. For an alphabetical list, see Category:Customer support updates.

2010

 * 11 March - RuneScape Q&A – Player Support (March 2010)
 * 10 March - Big Ticket Prize Draw - March
 * 8 March - Armies of Gielinor Story Competition
 * 5 March - RuneScape Machinima Competition 2 – Results!
 * 5 March - Price Promotion: PayBySMS with Paymo in the United States
 * 4 March - RuneScape Q&A – Community Management
 * 2 March - Cheating and Exploits
 * 26 February - The Big Ticket 2010
 * 25 February - RuneScape Q&A – Audio Team
 * 24 February - RuneScape Machinima Competition 2 – Vote Now!
 * 19 February - RuneScape Q&A – Content Team Part 2
 * 19 February - RuneScape Machinima Competition 2 - Final Day
 * 16 February - Machinima Q&A Video
 * 12 February - Armies of Gielinor: Saradomin Strikes Campaign
 * 11 February - RuneScape Q&A - Content Team
 * 4 February - RuneScape Q&A – Andrew
 * 29 January - 12-month Cards on Jagex Store
 * 29 January - Clan Blog and Clan Celebration Month
 * 29 January - RuneScape Machinima Competition 2
 * 28 January - RuneScape Q&A – Mark Gerhard
 * 12 January - RuneScape Q&A Schedule Changes
 * 8 January - RuneScape Cards in Canada
 * 4 January - RuneScape Q&A Schedule

2009

 * 31 December - New Year Message
 * 24 December - Christmas Wishes to the Community
 * 22 December - Christmas Card Competition Results
 * 11 December - Bouncedown - Free on iPhone/iPod Touch
 * 26 November - Thanksgiving Turkeys and Community Event
 * 25 November - RuneScape Classic Plan
 * 18 November - RuneScape Classic Reminder
 * 13 November - Machinima Competition – Excl’s Visit
 * 13 November - RuneScape Cards in the UK - WHSmith
 * 6 November - Incomm Cards Available at GameStop
 * 3 November - Golden Joystick Awards – Thank You
 * 30 October - Golden Joystick Awards Result
 * 29 October - RuneScape Cards in the UK
 * 20 October - Golden Joystick – Last Chance to Vote
 * 16 October - Wallie-cards Available in Norway
 * 16 October - Future Q&A Sessions
 * 1 October - Display Names
 * 24 September - RuneScape Q&A – Localisation
 * 23 September - Billing Web Pages - New Look
 * 17 September - RuneScape Q&A – Community Management
 * 11 September - Machinima Competition Results
 * 10 September - RuneScape Q&A – RuneScape Content
 * 4 September - Machinima Competition – Cast Your Votes!
 * 3 September - RuneScape Q&A – Andrew Gower
 * 28 August - Extra Credit in Sweden with Wallie-card
 * 28 August - Andrew’s Live Q&A Rescheduled
 * 25 August - Machinima Competition - Final Day
 * 21 August - The FunOrb Digest
 * 20 August - RuneScape Q&A – Player Support
 * 11 August - RuneScape Machinima Competition
 * 6 August - RuneScape Q&A – Mark Gerhard
 * 30 July - RuneScape Q&A
 * 17 July - Worlds Down
 * 13 July - Incomm cards available at Rite-Aid/Wal-Mart
 * 10 July - PayBySMS available in Singapore
 * 2 July - Wallie Cards available in Sweden
 * 18 June - Membership cards in 7-Eleven
 * 11 June - Macro-detection systems update
 * 1 June - PayBySMS available in Estonia and Lithuania
 * 11 May - Offence System Updated
 * 20 April - PayBySMS now available in Canada
 * 31 March - Pay by SMS now available in Australia
 * 5 March - RuneScape Q&A – Further Answers
 * 16 February - Your RuneScape Questions Answered - Updated
 * 16 February - Your RuneScape Questions Answered
 * 9 January - Weak passwords must be changed

2008

 * 19 December - SMS Payment Options
 * 18 December - Security Reminder
 * 5 December - PayPal Recurring Subscriptions
 * 24 November - Buy RuneScape Membership as a Gift
 * 22 October - RuneScape Pre-pay Cards - Issues Resolved
 * 18 October - RuneScape Card payments
 * 13 October - RuneScape Pre-pay Card Launched
 * 18 August - Price Change - Starting Today
 * 18 August - Wallie Card Update
 * 8 August - Wallie Subscriptions
 * 22 July - Two More Weeks of RuneScape at Lower Price!
 * 4 July - RuneScape HD Beta Round-Up
 * 1 July - Price changes for new subscribers
 * 19 June - PayByPhone for Netherlands and Belgium
 * 6 June - Reporting Academy Forum
 * 11 April - PayPal Subscription Reductions
 * 27 February - Subscription Price Change - Canada

2007

 * 29 September - Important information
 * 4 June - Real world trading is against the rules!
 * 11 May - Bots and Real-World Trading Update
 * 1 May - Bots and real-world trading
 * 29 March - Rule 2 Update
 * 2 January - Rule 7 and Rule 9 Updated

2006

 * 20 December - A Christmas Reminder
 * 19 December - Fake websites
 * 17 May - Do not use your RuneScape password on other sites!
 * 3 May - RuneScape - Better than ever!
 * 24 April - Pure Essence now craftable on free servers
 * 23 March - Responsible gaming reminder
 * 24 February - Rule 12 Reminder
 * 19 January - Over 15000 RuneScape accounts banned for cheating
 * 12 January - Nearly 5000 RS-classic accounts banned

2005

 * 31 May - New Female Bodykit
 * 31 May - 2 new RuneScape rules
 * 11 May - Changes to PayByPhone/SMS
 * 7 May - Website problems (fixed)
 * 22 April - Warning Fansite users hijacked
 * 12 April - Account Security
 * 2 April - Credit Card Subscriptions

2004

 * 27 July - Please report bugs you find!
 * 17 June - Warning - fake emails
 * 21 May - UK SMS Telebilling Change
 * 1 April - Item transfer reminder
 * 1 April - US PayByPhone
 * 16 February - Targeting Customer Support
 * 3 February - Important windows update
 * 2 February - Password Support
 * 2 January - More cheating scum banned

2003

 * 30 December - Trade scam warning
 * 22 December - Christmas Drop
 * 17 November - Fake moderator emails
 * 8 November - Item bug fix (updated)
 * 7 November - Duplicated items in game
 * 6 November - New subscriptions - now fixed
 * 4 November - Credit Card Payments
 * 25 October - Fake email warning!
 * 9 September - Real World Trading Rule Added
 * 21 July - Warning to fan site users
 * 24 June - WARNING: Fake 3d beta
 * 18 March - Buying/selling reminder
 * 17 February - And another thing...
 * 17 February - Never give out your password!
 * 10 February - Dr. Evil I presume...
 * 3 February - Very Important
 * 28 January - Report Abuse
 * 21 January - Credit card fraud warning

2002

 * 12 December - Cheating scum banned
 * 11 September - New abuse reporting system!
 * 26 August - Fake previews