Brugsen Bursen created the Grand Exchange. Players must first talk to him or the Grand Exchange tutor before they are able to use the Grand Exchange. He is located by the entrance, and easily visible due to his bright clothes and megaphone. He gives a more detailed introduction of the Grand Exchange than the Grand Exchange tutor.
Brugsen worked at his parents' general store when he was younger. There, he learned much about supply and demand. When he got older, he organised a group that made different deals with money. It soon grew very popular, and eventually Brugsen decided to spread his idea all around RuneScape. He then made a deal with the bankers to help him run the Exchange, then built it next to Varrock Palace. Brugsen can be found near the entrance of the Grand Exchange.
He still nowadays roams the Exchange, although players can now take a leaflet from one of the leaflet dispensers in the Exchange to start the tutorial that the tutor gives. He has a similar appearance to Balthazar Beauregard who runs the Circus Distraction and Diversion, excluding the fact that he is not a Minotaur.