Community Management Team, also known as CM, is a team of Jagex employees dedicated to customer support and communication. They ensure that any feedback given by the community is passed along to the relevant people within the company.
The role of community management at Jagex is to represent the company to the players of their games, including RuneScape and Old School RuneScape. They do this by communicating on various social media websites, such as Twitter, Facebook and Reddit. They will also often post news on the RuneScape website and forums regarding the latest changes and updates, as well as conducting polls and player events.
|Mod Ayiza||N/A||Community Manager||13 September 2017|
|Mod Cam||N/A||Community Manager||2018|
|Mod Gambit||N/A||Community Manager||6 August 2018|
|Mod JD||N/A||Social Media and Streaming Manager||March 2014|
|N/A||Mod Kalaya||N/A||Junior Product Manager||August 2014|
|Mod Lee||N/A||Community Manager||2013|
|N/A||Mod MattHe||N/A||Community Manager|
|Mod Meadows||British||Community Manager||18 April 2017|
|Mod Poerkie||N/A||Intern Community Manager||2018|
|Mod Shauny||British/Welsh||Community Manager||2014|
|Picture||Name||Nationality||Role||Employed in||Left in|
|Mod Balance||British||Head of Community Management||2013||2018|
|N/A||Mod Crow||British||Community Manager||2007||2014|
|N/A||Mod Jane||N/A||Head of Community Management||May 2015|
|N/A||Mod Luiz||N/A||Community Manager||2009||2017|
|N/A||Mod Mark H||N/A||Community Management Representative||September 2005||May 2011|
|Mod Merchant||N/A||Community Manager|
|N/A||Mod Michelle||N/A||Community Manager||2015|
|N/A||Mod Neena||N/A||Marketing Campaign Executive||August 2017|
|N/A||Mod Phoenix||N/A||Community Manager||2013||2014|
|N/A||Mod Poppy||N/A||Community Manager||2006||2012|
|N/A||Mod Silent||Scottish||Video maker||2013||2014|
|N/A||Mod Sky||N/A||Community Manager||June 2015||September 2016|
|N/A||Mod Sushi Pi||N/A||Community Manager||September 2013|
- In 2018, the Jagex's Community Management Team won the MCV Award for Best Community Management.
- ^ Jagex. Mod Meadows's Twitter account. 18 April 2018. Mod Meadows: "Today, is my Jagex Birthday, alongside @JagexVeda and @JagexIago.
So it's official - I'm one Jagex-year old. I can't believe how fast it has gone, thanks to all of you players for making me love my job!
Each one of you are spectacular! P.S. I'm the one that falls over..."
- ^ Mod Luiz. "The future of CM." RuneScape Forums.
- ^ MCV. MCV's Twitter account.*
Community Management Team
|Old School RuneScape||