Community Management Team, also known as CM, is a team of Jagex employees dedicated to customer support and communication. They ensure that any feedback given by the community is passed along to the relevant people within the company.
Role[]
The role of community management at Jagex is to represent the company to the players of their games, including RuneScape and Old School RuneScape. They do this by communicating on various social media websites, such as Twitter, Facebook and Reddit. They will also often post news on the RuneScape website and forums regarding the latest changes and updates, as well as conducting polls and player events.
Members[]
Current[]
Picture | Name | Nationality | Role | Employed in |
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Mod Shauny | British/Welsh | Community Manager | 2014 |
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Mod Cam | N/A | Community Manager | 2018 |
N/A | Mod Kalaya | N/A | Junior Product Manager | August 2014 |
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Mod JD | N/A | Social Media and Streaming Manager | March 2014 |
N/A | Mod MattHe | N/A | Community Manager | |
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Mod Ayiza | N/A | Community Manager | 13 September 2017 |
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Mod Poerkie | N/A | Intern Community Manager | 2018 |
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Mod Gambit | N/A | Community Manager | 6 August 2018 |
Former[]
Picture | Name | Nationality | Role | Employed in | Left in |
---|---|---|---|---|---|
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Mod Balance | British | Head of Community Management | 2013 | 2018 |
N/A | Mod Crow | British | Community Manager | 2007 | 2014 |
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Mod Meadows | British | Community Manager | 18 April 2017[1] | 2019 |
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Mod Lee | N/A | Community Manager | 2013 | 2019 |
N/A | Mod Sushi Pi | N/A | Community Manager | September 2013 | |
N/A | Mod Phoenix | N/A | Community Manager | 2013 | 2014 |
N/A | Mod Poppy | N/A | Community Manager | 2006 | 2012 |
N/A | Mod Mark H | N/A | Community Management Representative | September 2005 | May 2011 |
N/A | Mod Jane | N/A | Head of Community Management | May 2015 | |
N/A | Mod Neena | N/A | Marketing Campaign Executive | August 2017 | |
N/A | Mod Sky | N/A | Community Manager | June 2015 | September 2016 |
N/A | Mod Luiz | N/A | Community Manager | 2009[2] | 2017 |
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Mod Merchant | N/A | Community Manager | ||
N/A | Mod Silent | Scottish | Video maker | 2013 | 2014 |
Trivia[]
- In 2018, the Jagex's Community Management Team won the MCV Award for Best Community Management.[3]
References[]
Community Management Team | |
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RuneScape | |
Old School RuneScape |
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Former |
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