The secretary assists the Green Gemstone Director, who manages the company. The secretary ensures that the director is not overburdened by paperwork, and also helps to manage smaller affairs such as greeting traders and shooing adventurers out of the company's office.
The secretary also plays a role during The Giant Dwarf. If the player wishes to join the company, they must first run a series of errands for him, which revolve around retrieving ore in a short amount of time. After the quest is complete, players may also receive minitasks from him. If completed, they will be rewarded with either Mining experience or coins.