This official news post is copied verbatim from the RuneScape website. It is copyrighted by Jagex.
It was added on 20 July 2002.
It was added on 20 July 2002.
Our new improved customer support system is finally online. I've completely rewritten the system to be easier and quicker to use. (and a lot more reliable!) If you've been having trouble submitting support queries recently the new system should work properly for you.